Thanks for the feedback - so far this hasn't been a barrier to our adoption, but we may provide source access as part of an enterprise package. Do you have some examples of SaaS companies that have succeeded with the model you suggest?
> If Canada wants to do something for startups, they should setup a sovereign wealth fund that does early stage investment in Canadian companies -- and then it should actively help make those companies successful.
The Business Development Bank of Canada (a financial institution owned by the federal government) actually does this - it has a venture fund that's one of the largest in Canada.
Wow, that's comprehensive. The Net Promoter survey is very powerful, if you've never used it: once you've identified and bucketed all of your users who give you a 9 or 10, you can hit them up for referrals, reviews, and shares, and skip all the users who might not have anything nice to say about you.
> You don't have to submit hour-by-hour breakdowns either. You submit what % of an engineers time was spent on SR&ED work and what the engineer's salary is. That's it.
OP here - the breakdowns and spreadsheets shown in this piece were designed by or with the CRA during the CRA's technical audits of one of my companies. The evidence log screenshot, for instance, was a template provided to us during the technical review that we were required to complete. (The claim was eventually accepted unadjusted FWIW.)
I use it (with Recurly). It's fantastic, especially since Recurly's built-in reports don't seem to jive with reality (for instance by ignoring coupons on subscriptions). The multi-user support and email alerts are also useful.