Digital products illicit emotional responses just like physical ones. Aesthetic clouds our judgement when it comes to usability—it's a well documented universal design principle and affects people's sense of usability regardless of culture, location, or education.
Some folks value privacy and control over appearance. Their sense of value from both outweigh any cons of a bad UI. Others can't move past how a UI feels. Both positions are completely valid.
OSS needs more UI design talent—if you've lodged complaints here, pick a project/distro, dig through the contribution guidelines, and improve the UI.