I released my first "SaaS" back in 2002. It's always been a "web app". And, yeah, as I've developed new features and made structural changes I've introduced bugs that had to be found and squashed.
But it's gotten a lot better over those years as web tech and my skills have progressed and users have influenced what I worked on since that first release. I have users that have been using it for most all of those years now and consider them friends.
I made a version that runs offline. The user has to install CouchDB on their desktop pc to use it. I made it easy for them to set up and explained the benefits, and I thought they were huge, but no one wanted to do that.
I've also had users who stopped using it call me a year or more later asking if I could send them their data, and I could, and did, and didn't charge them anything because it's a trivial task. They were very grateful.
So, no. I don't really think about it that way. But I'm old. I can recall the days of getting excited when a magazine I paid to subscribe to showed up in my mailbox and walking to the local library to find a book to bring home and read.
I've focused on learning on a want/need to know basis. This has allowed me to make things I want or get paid to make, but I think you nailed the "essential skill" spot on.
But it's gotten a lot better over those years as web tech and my skills have progressed and users have influenced what I worked on since that first release. I have users that have been using it for most all of those years now and consider them friends.
I made a version that runs offline. The user has to install CouchDB on their desktop pc to use it. I made it easy for them to set up and explained the benefits, and I thought they were huge, but no one wanted to do that.
I've also had users who stopped using it call me a year or more later asking if I could send them their data, and I could, and did, and didn't charge them anything because it's a trivial task. They were very grateful.
So, no. I don't really think about it that way. But I'm old. I can recall the days of getting excited when a magazine I paid to subscribe to showed up in my mailbox and walking to the local library to find a book to bring home and read.