I have been running https://micro.company with multiple B2B micro SaaS products for the past 5 years. These products have thousands of customers and are run by a super small team.
We needed a tool to provide consistent & automated support. Thus I created an AI powered Help.center.
Create yourcompany.help.center and let me know your thoughts.
Sending each response from our side via official api is expensive and most small businesses can't afford it if we start charging per lead.
Main advantages of the current solution is that its dead cheap and businesses get message from customer's genuine WhatsApp number. Followups can be done easily. I think advantages outweigh the disadvantages for at least some businesses.
Having said that we are planning to add a fallback system like email notification and viewing responses in our dashboard.
With WhatsForm customer can submit the form data to the business WhatsApp number. Businesses can reply and do followups on the request message instantly.
We have done a soft launch a month back and 500+ businesses are already using this as part of their workflow.
An estimated 2 billion people use WhatsApp on a monthly basis and we have seen a rise in the number of small businesses relying on this messenger app to carry out their business.
Whether it be taking out orders or getting the feedback of their service or just collecting data, businesses are adapting to micromanaging their customers inside WhatsApp.
Naturally, the ecosystem needs a simple tool to collect data more seamlessly. That’s why we created WhatsForm
It’s a no-code form builder that anyone can use to build a form from scratch. And there is also an option to convert existing Google Forms to WhatsForms.
I built a simple tool to solve a common problem I face when visiting new restaurants: what to order.
It reads top reviews and uses AI to instantly surface the most recommended dishes at any restaurant.
No more blindly trusting waiters or getting overwhelmed by endless menu options.
Would love for you to try it and share your feedback!