IRS flagged me as deceased. Institutions acted on it. Closed accounts. Condolence letters. Clerical error at local office it was deemed. No culprit. No repair action.
Took 2 years of bonkers discussions with copious notes and pain on a biweekly follow-up basis to resolve.
You are the only one who can fix your problems with a spaghetti mess like this. You must lead it to the finish line.
LIKE THIS: we use Upserve for our restaurant POS’s. We have had a new support lead every few months since the original team and CEO, Angus, left. Since then, the product has been sold several times and the product hasn’t changed, and more and more standard functions fail. Then you get on support and wait 90 min and the queue shuts down when everyone goes to line. It’s shameful. We’ll be leaving for another provider soon - just need to confirm credit card pre authorizations.
Bloomberg is 100% right.