Exactly--Jobs was a raging asshole, and that became what the managers looked up to as the example of what brings success. During my time there, the assholes were the ones rewarded and promoted, and thus became the promoters, and the people with a shred of decency and empathy who just wanted to be good and do good work were marginalized and not rewarded. It's up and down the chain from VP level down to the first level managers.