The Cost of Being "Nice"(bytesizedchunks.net)
bytesizedchunks.net
The Cost of Being "Nice"
https://bytesizedchunks.net/blog/20260426/
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Conflict arises from differing or unmet expectations.
So the easiest way to eliminate a lot of issues is clearly agree and define expectations up front.
There is a reason a whole branch of project management is called Expectation Management.
So the easiest way to eliminate a lot of issues is clearly agree and define expectations up front.
There is a reason a whole branch of project management is called Expectation Management.
Retired now. I could be pretty blunt and direct, but I was always nice.
In hindsight, it was strange to see a group of people who did not like me because I was nice or that other people liked me.
for example, when talking about what happened, there are three stories - your story, their story, and the shared story. If you are a "nice" guy, you might not tell your story. If the other person is afraid of conflict, they might not share their story. You need to both be assertive/curious to get to discussing the this-is-what's-going-on shared story, like from a third person point of view. Then the discussion could get on track.