Great point, we have ran into the problem that people misunderstand our product before, especially when they are not familiar with the eCommerce app stores. I'll start testing out plugin/add-on and see if that improves it, apprecaite it!
I'll follow up with you over email! Long story short, customers only used it once and didn't come back to the product. We also were more interested in working on this problem that we faced ourselves while working on the live stream application.
Hi YC, We’re Darrell, Jibril, and Robrecht, the co-founders of Appollo (https://www.tryappollo.com/). Appollo is a single API to launch your app to all eCommerce platforms. Appollo enables you to create 1 app with our APIs and launch it to all the eCommerce platforms while also letting you maintain it as 1 app. Previously, you had to create and maintain an app separately for Shopify, WooCommerce, Magento, BigCommerce, Square, Wix, SquareSpace, Etsy, etc. Before Appollo, we were working on a live stream application for eCommerce stores, which was how we were confronted with this problem. Looking forward to your feedback!