Indeed, dehumanization appears to be an important issue.
The most unusual occurence I had was with VFS Global (visa handling company) employees. Every one of them had a paper sticker with a number on their tie; and all refused to tell me their name (asked out of courtesy), insisting I refer to them by their number if I have the need.
Is that a common thing in the US/UK? All this looked distinctly dystopian, and mildly surreal, to me.
The most unusual occurence I had was with VFS Global (visa handling company) employees. Every one of them had a paper sticker with a number on their tie; and all refused to tell me their name (asked out of courtesy), insisting I refer to them by their number if I have the need.
Is that a common thing in the US/UK? All this looked distinctly dystopian, and mildly surreal, to me.