Jealous haters are jealous. There’s not much depth to be found here I’m afraid. You see it with every successful person or thing: it’s easier, cheaper, and better for clicks to rage and attack than to provide a nuanced discussion.
If you can’t identify the good qualities of something popular you’re an idiot. You don’t have to agree of course, but you should be able to assess it (and not assume everyone that likes it / cares about that quality is also an idiot).
Counterpoint: I never use subtitles, I’ve never had trouble with focus/space bar, I can’t say I’ve ever wanted to search by director… I go to Disney+ I click on a Marvel movie I watch it I’m happy.
So maybe it’s a good enough UX for their user-base?
If you can’t identify the good qualities of something popular you’re an idiot. You don’t have to agree of course, but you should be able to assess it (and not assume everyone that likes it / cares about that quality is also an idiot).