Completely agree, I have had several people move from various chat apps and texting to Signal largely because of the iMessage like features. Ultimately, I am now able to have more secure discussions with largely non-technical users which is good for everyone.
Anecdotally, I have lived in both the United States and United Kingdom. My tax rate was similar and in the UK I largely paid less for rent, healthcare and public transportation while paying more for staples like food. All in all costs were largely equaled out, although in the UK I enjoyed more vacation and worker protections I did not have as a US employee.
Exactly, I was unsure what to make of this story. While being demanding of exceptional performance may pay off in the short term, I've seen many environments where this creates a moral problem in the longer term - typically leading to staff turnover.