facebook has something like this internally (bunnylol), everyone's browser uses an internal search engine by default that parses the query into commands that can take args and often route to internal tools, etc
it's pretty neat, the open source version is called bunny1
Your comment is a little misleading...Rio Grande and Pioneer park are literally right next to each other. And other than those couple streets in that corner of downtown, you'd be hardpressed to find any other gathering of homeless people.
The Road Home (mentioned in the article) and a Catholic food bank and other homeless services are located in that area, hence the reason for the homeless density in that area.
In the early 2000s my dad left his cushy job as an electrical engineer at a nuclear power plant in eastern europe to come to the US with an H1B to fix AC systems for a company owned by an eastern european that only hired immigrants.
They would count the price of plane ticket, technical training classes, english classes, etc to a "debt" that you had to pay off. You would get paid a salary, but depending on how much money you made the company each month, this debt would either go up or down, and the company claimed you wouldn't be able to leave the company until you paid off this debt (eventually my dad figure out that this was not true or at least not legal, but this policy still goes on as we speak).
You can imagine most people who worked there struggled for years to pay off said debt.
I imagine their content review platform, trust & safety tools, etc all have some designers working on them