Ask HN: How to adopt writing culture in my startup?

1 pointsby nicklasss5년 전1 comments

Hello HN, I am the CTO at a telemedicine startup and we have been building a great platform and operation model, but almost all the knowledge is in our heads so we usually need someone to explain how something work to every new employee.

We have tried multiple tools for knowledge base but the adoption inside the company is very poor.

Do you have any advice on how to promote knowledge sharing and documentation via written tools?

1 comments

thanatos5195년 전

I'm eager to hear any good advice.

My best idea is to hire a full-time librarian and/or tech writer. In short, it's not gonna happen at all unless it's someone's full-time job to make it awesome. Needless to say I have not been able to convince any employer to try this.