Hi HN! We are excited to introduce you to Octocom! Octocom functions as a shopping consultant for e-commerce stores, providing product recommendations and answering customer inquiries - exactly like a shopping consultant in a brick-and-mortar store.
My brother and I previously owned an e-commerce store specializing in sailing equipment. A significant portion of our time was consumed answering customer support questions. We realized that no matter how much information we provided on our website or how clearly it was displayed, customers still sent emails because many of them didn't bother to read the website.
When OpenAI released their API, we decided to try develop our own chatbot for our store, and the results were amazing.
Upon noticing our bot, some of our customers started reaching out to us, curious about who made it.
After some more time passed, we decided to create the bots for them as well and transition to working full-time on Octocom.
Our goal with Octocom is to replicate the experience of consulting with a sales assistant/shopping consultant in a physical store. You just ask a question and receive a direct answer, eliminating the need to read through product descriptions or do a research to make a buying decision.
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Show HN: We made an AI shopping consultant for online stores · HackerTrans
My brother and I previously owned an e-commerce store specializing in sailing equipment. A significant portion of our time was consumed answering customer support questions. We realized that no matter how much information we provided on our website or how clearly it was displayed, customers still sent emails because many of them didn't bother to read the website.
When OpenAI released their API, we decided to try develop our own chatbot for our store, and the results were amazing.
Upon noticing our bot, some of our customers started reaching out to us, curious about who made it.
After some more time passed, we decided to create the bots for them as well and transition to working full-time on Octocom.
You can test out one of our customer’s bots (they sell smart business cards) here: https://www.octocom.ai/try/tolink
Our goal with Octocom is to replicate the experience of consulting with a sales assistant/shopping consultant in a physical store. You just ask a question and receive a direct answer, eliminating the need to read through product descriptions or do a research to make a buying decision.