I used to do DevRel at Roblox and Rec Room. Way too much of my week went to copying feedback from Discord, forums, and support tickets into a spreadsheet. Then trying to figure out if the complaint on Discord was the same thing someone posted about on the forum three days ago. Built Chatter to automate that:
- Pulls feedback from Discourse, GitHub Issues, Discord, Webhooks, with more integrations on the way
- Clusters related items using AI (batch classification on Haiku)
- Can find community solutions and mark them for internal visibility
- Custom scoring axes for prioritization if needed
- Can email users when their reported issues get resolved
Tech stack: Node/Express, React, PostgreSQL, Railway, and Claude Haiku. I got classification costs to pennies a day with filtering and batching.
Demo (no login): https://demo.chatter.plus (Pulls data from the Godot engine community (Github Issues and Forums) every morning)
Really excited to start sharing this wider. I started with a much bigger idea a few months ago and feel like I've honed it to a clean and lean offering that just needs some tweaking.
Curious how others handle this? This is definitely a problem for projects with big followings, but I think people would be surprised by how fast feedback can get out of hand.
0 comments
—
Show HN: Chatter: Automated feedback aggregation for dev communities · HackerTrans
- Pulls feedback from Discourse, GitHub Issues, Discord, Webhooks, with more integrations on the way - Clusters related items using AI (batch classification on Haiku) - Can find community solutions and mark them for internal visibility - Custom scoring axes for prioritization if needed - Can email users when their reported issues get resolved
Tech stack: Node/Express, React, PostgreSQL, Railway, and Claude Haiku. I got classification costs to pennies a day with filtering and batching.
Demo (no login): https://demo.chatter.plus (Pulls data from the Godot engine community (Github Issues and Forums) every morning)
https://chatter.plus
Really excited to start sharing this wider. I started with a much bigger idea a few months ago and feel like I've honed it to a clean and lean offering that just needs some tweaking.
Curious how others handle this? This is definitely a problem for projects with big followings, but I think people would be surprised by how fast feedback can get out of hand.