I was more intrigued by the discrepancy of my account being in good standing and a random tech rep deciding to physically disconnect the line to my house. I do have two 1Gbps seedboxes through OneProvider and those are saturated 24/7. They transfer about 300TB a month each. Having the long-term storage for preservation at home was just a bonus.
I was more intrigued by the discrepancy of my account being in good standing and a random tech rep deciding to physically disconnect the line to my house. I do have two 1Gbps seedboxes through OneProvider and those are saturated 24/7. They transfer about 300TB a month each. Having the long-term storage for preservation at home was just a bonus.
So why is my account still active? Why not permanently suspend my account or throttle me instead of coming to my house and disconnecting the internet and then when I call Mediacom they say my account is in good standing and tell me to reconnect it? None of this is strange to you?
Why would he ask a 15 year old what their parent does for a living or what he uses the internet for when policy says not to interact with minors?
It's not trespassing, this individual would have had to show an ID and be on an access list to get in to my community. He either was Jason Bourne or an actual Mediacom rep. He knew my address specifically was using a ton of bandwidth and he was confirmed in my neighbors home earlier.
I'm still trying to get to the bottom of why a rep would come to my house and disconnected my internet after talking to a 15 year old that was home alone. I called Mediacom and they said speaking to minors is against their policy and doing any sort of maintenance without the account holder present is against their policy.