Well, there are audio recordings of bank staff asking to demonstrate the flaw and there are also recordings of the same staff telling me that going public is within my rights, but they don't seem to understand the underlying issue.
Not sure about lawyering up, maybe it's something that I should do (should have done?)..
Hah! Yeah. The last time I did it was on the phone after a low-level tech from the bank asked me to do it. I have her name and employee number, in case anything happens.
But yes, definitely.
I'm documenting everything I can think of. Tried the loophole three times - once inadvertently, a second time to try a different approach and a third time on a different account. Told the low-level techs all about that, they didn't seem too concerned about le ~0.32$ I created, but still being careful.
I'm documenting everyone I talk to as well - there is never any case file # though. Are there any other things you think I should document?
As for switching banks - definitely will. This is realllllly bad.
Well, I don't really want to work there. And I wouldn't be able to disclose the info simply by applying, I'm sure.
The real question is - how can I get the higher ups attention? Or would I be better off going public with it, given the private disclosure didn't work out?