Check Point Research combing through the Conti leak and extract org structure and modus operandi of this cyber crime group which is actually a start-up company
This is similar to the experience of driving a car and listening to music at the same time. When you are in a tight situation, like a very busy road or a narrow street with lots of traffic you'd usually stop talking to the passengers or turn the radio down a bit to "concentrate". It's because you want to use all the mental capacity at that time.
Thanks!
I was thinking perhaps surveying customers after purchase/renewal to tick multiple selection boxes and say which features they liked which contributed to their decision. Still it can be a combination with the new marketing campaign but at least I will know that feature X is one of the reasons they decided for the product.
Thanks!
You know what, I think I wasn't accurate enough with what I'm asking. In our org when I decide on a feature I know to say that customers need and want that feature. What I don't know is how to /measure/ it even after it is generally available.
For example:
Lots of customers say "yes I need X, if you build this that'd be great". So we go and build X. Release it. Customers use it. Now the question is - how do I know it helped increase sales? If sales didn't grow more than it usually does (by inertia) does that mean feature X did not contribute at all?
I am a middle manager, so have quite an influence but not ultimate decision. I do have to justify projects to my managers. The KPI is clear, we are trying to increase the sales. But the product is so large that it is extremely difficult to measure the contribution of a single feature.
Also, the client base is very large and as I mentioned thousands of sales persons so no matter who I ask I can't get clear answers. That's why I'm trying to find a measurement that somehow averages the answers.
Couldn't agree more. The most important thing for me as a manager is always exposing the work of my subordinates upwards so that they are known to my managers when opportunity comes.
Not a lot of HN posts make me emotional, but this one did.
I'm a middle-manager in a corporate, manage about a dozen teams (just to give you a sense).
I want to say we don't have those practices in our company, but you know - I just don't know. I was promoted not because I played a better political game than someone else, but because I (think) I was the best for this job (got promoted instead of my own manager who left the company).
I don't see other people playing the game but I could be blind to it. That's why this post made me _feel_ I might be missing on the game that's going on. However knowing my peers (same level as I am) I don't see them doing these things.
I don't like this post.