Like, if this are my bigest moments in life in 2012.... then I must post more, meaningful stuff to facebook so that my yearly review in 2013 will be more satisfying.
so they indirectly ask you to add more meaningful content to your wall... otherwise your review in 2013 will suck again.
We've integrated with Facebook Messenger Platform and our customers use our Bot to talk to their customers.
We can not opt in for the new Subscription Messaging & Customer Matching since 'support' is not eligible.
Which means if support agent can not reply within 24 hours (weekends) then only one "bonus message" can be send until customer replies.
I find this absolutely discouraging from using the Facebook Messenger Platform. I've never seen a company cripple their own product in such a way.
And using language like "bonus message" makes me feel like we're using a childish product.