> This isn’t just because you have a good FAQ, it’s because it’s relatively expensive.
As a B2C SaaS product it actually seems to be relatively cheap: 10,000+ paying users and 370,000€ in yearly revenue points to around 2.99€ / month and 29.99€ / year subscription fees – similar to Instapaper Premium[1].
> This year, it's going to be around 370,000€ (and since I live in Germany, my income is in the top 0,5% or so).
Is your business focused on the German market or the US market? Or is it multi-lingual / international? What percentage of time is spent answering support requests?
> The subscription model helps you to stay afloat. People will pay for a product they use every day (and thus, derive value from every day).
Have you experimented with different pricing models? Is Duolingo / Tinder model (1 month / 6 months / 12 months) the best choice for B2C subscriptions without Spotify / Netflix-like licensing costs?
Netherlands is an exception. Most of the countries in the top 10 are extremely ethnically homogenous, and it has nothing to do with income. Montenegro (#2) is one of the poorest, and Norway (#4) is one of the richest.
Bunq[1] is an alternative to Revolut with a banking license in Netherlands. I personally don't trust N26 from the technical point of view[2], and Monzo is available to the UK residents only.
As a B2C SaaS product it actually seems to be relatively cheap: 10,000+ paying users and 370,000€ in yearly revenue points to around 2.99€ / month and 29.99€ / year subscription fees – similar to Instapaper Premium[1].
[1] https://www.instapaper.com/premium