In my childhood in Greece, stinging nettle pie (τσουκνιδόπιτα), a dish much like spinach pie, was a traditional recipe often prepared by grandmothers. Today, younger generations may not even recognize stinging nettle, though it once held a valued place in our culinary heritage.
I recently had a similar experience with Amazon. I bought a pair of AirPods but didn’t like them, so I returned them the next day. Amazon confirmed they’d received the package, but when the estimated refund date passed, I got a message saying they needed more information.
When I contacted customer service, they told me I had to send them a copy of my ID to process the refund. I was really frustrated; I’ve had this account for over 20 years and never had any issues before. I spoke with several representatives, but they all gave me the same response, and a few were even rude and aggressive, something I’d never experienced with Amazon before.
Since I didn’t want to share my ID, I decided to go through my credit card provider (Visa) instead and filed a claim. Visa refunded my money, but shortly after, I got an email from Amazon asking why I’d raised a Section 75 claim (the UK’s credit card protection scheme) and informing me that my account would be closed for fraudulent activity.
I replied with proof that they had received my return and never issued a refund. That was the last I ever heard from them, and the last time I bought anything from Amazon.