Ask HN: Recommendations for web analytics tool to analyze user behavior?

5 pointsby kaptain12 jaar geleden2 comments

I'm interested in understanding better HOW our users are using our product. One possible tool to use is Inspectlet; I like it because it creates a playback video of the user's behavior.

My preference, though, would be something similar to a traditional approach where you pepper your front-end code with calls to something like:

mixpanel.track("This event")

The reason why Mixpanel isn't ideal for us is that it tracks events but NOT sequences of events. I'd like a timeline of my user behavior to understand better the paths they attempted or the tasks they they are trying to accomplish.

What are some of the tools you use to monitor this? I've looked at all of different tools already:

clicky Google Analytics Heap Inspectlet MixPanel Clicktale

2 comments

matm12 jaar geleden

Heap (where I work) built a feature that addresses this exact use-case: https://heapanalytics.com/features/users. Is that what you had in mind?

roryg12 jaar geleden

Amplitude does event tracking and has event flows, which sound s like what you're looking for. Also has individual user timelines of events. https://amplitude.com/docs#event-flows