I wish it was that easy as she stated. You cant just tell Comm to get you a new laptop. They will laugh in your face, unless you are like her a high ranking officer. Typically Comm will hold their budget close to the chest and buying only big project items until the fiscal year is up and then they buy a bunch of crap laptops to complete their budget or a bunch of gamer chairs, or fancy desks, some of which just sit in storage and waste away. As a typical enlisted airman though you will never get a brand new laptop ordered, even for a mission critical device, unless a high ranking officer is involved.