Customer support is super important when the product is immature. It keeps customers paying, and it produces a list of issues, clients can even help you prioritize them (at least if your clients are other businesses).
Yes, once that program has been working for 10 years, it's likely that any bugs are easily worked around, but while the software is in development, it's likely there are no work arounds and customer support can take a beating from the customer and try to make the customer feel better, this stretches out the timeline for fixing the issues.
There could be physical businesses who's sole responsibility is to accept applications for banks and verify identity. It probably make sense for TransUnion, and similar to get into this kind of a business - validation of id for submission of forms.
Obviously this would be more expensive for the consumer. I think if we can put a credit-freeze except for such applications in person, there would be people who go for it; I would.
That is the only topic my kid, who recently went to high-school brought up so far. She said her teacher talks endlessly about it, how everything is bad. I think we need to take a step back and think as to what it really means, and to whom. If we're talking about global scale, then sure, it'll be bad, but if we're freaking out our kids, you know the kids in the first world, well how bad is it going to be? We need to stop freaking the kids out and telling them they are doomed.
The whole season is to see typical courts and judges. This is just the most shocking thing that happened which I could tell in a short time, but there was some racism coming from judges, there is complete indifference throughout, they also speak of difference between paid and public defense attorneys.
I think it's best to not get fixated on that one event, and listen (if you listed to podcasts) to the entire season, which is apparently season 3, not 2 as I thought.
There's a podcast, by the name: 'Serial', in season two they go into regular courtrooms with non-fancy cases - fights, etc.
In one episode after the defendant has been found not guilty, the judge presiding over the case berated them for not accepting a plea deal, and wasting the court time. This is after the person has been found not guilty.
Isn't a planet just a big spaceship with things built in? You can dig inside it for things, you don't need to capture asteroids, planets can travel through space and have a protective shield - the atmosphere, and Earth is already traveling at huge speeds, which are at very least on the level with the fastest spaceships we can currently make. Sure guiding a planet maybe harder than a spaceship made specifically for that purpose, but all the benefits of having resources right underneath, and planets are a proven space ships, with billions of years of testing, no man-made spaceship can match that for billions of years.
It's the difference of getting the gold medal vs being in the Olympics basically. Both are great, gold is significantly greater though.
For all the complaints that google and facebook and others get for collecting all the info on you, the nice part is when you use them, they show you exactly what you want. A company that doesn't collect your search/view preferences just can't do that.
Sorry for late response. I usually take down notes, but don't always remember where I put them. They are usually organized into what makes sense, but if I later remember and want to go back to that topic, I may not remember where it was written down.
For example I may have an idea to do something, and that would be in google docs, but then I might have some tasks and put them into trello. By searching for the idea's name, I should be able to see both the original write up and the tasks in trello, and potentially any messages I wrote to other people about it.
I want to search for something in one place, and find it, no matter if it's in any of my gmail accounts, yahoo email, trello, git, google docs, my home pc or work pc anywhere. Basically, search though all my personal accounts.
Just to add to your '2)', some of those drugs maybe illegal in US, but legal in other countries, so you could probably now get cheaper medicine which isn't FDA approved.
I just booked a vacation on Expedia. What I really wanted was to find a list of rooms by price (airfare included) which can comfortably sleep 4 people - so I needed 4 actual beds. I tried looking at bigger rooms, but it looked like booking 2 cheap rooms was less expensive, but I'm still not sure if that's true. So basically you could see if you can accommodate large parties. Also, when I booked the rooms, I think it made me select one type, but in theory, i might have wanted one ocean front room and one without the view.
The point is if you buy a coffee and drink it at a little table in the coffee shop, and then leave, you may have spent 5 to 10 minutes there. But if you're going to set up your laptop and work 2 hours before purchasing another coffee, then you're taking over a space which could have served about 10 more customers in the same time span.
In addition to that, if you're there to work, chances are you're there by yourself. However other customers may come in groups, and that table can be used by the group. By taking over the table and having that group pass the shop for another place where they can drink/eat+talk, you're costing the shop a lot of customers.
From what I saw based on my app (released over a year ago), installs lags, but reviews don't. I think installs lag only for a day, but maybe they lag for longer due to some factor such as a different country or a holiday/weekend
He's asking which technology you're using. For example you could say LAMP (linux, apache, mssql, php), or you could say .NET, or you could say python. Basically whatever you coded your backend + front end in.
Yes, once that program has been working for 10 years, it's likely that any bugs are easily worked around, but while the software is in development, it's likely there are no work arounds and customer support can take a beating from the customer and try to make the customer feel better, this stretches out the timeline for fixing the issues.