This has nothing to do with fairness. It has everything to do with integrity. You justifying these actions is part of the problem. This is the attitude that these businesses you are accusing take themselves. "Others are doing it so why shouldn't I?" It is a direct lead to societal decay.
> When I was younger I used to very anti-cheating, but I realized with time that was a foolish principle to hold on to. The game is rigged and there is no shame it taking short cuts. The university is trying to exploit you the student so why would you not return the favor and seek to exploit the system whenever you can?
Two wrongs don't make a right. Yes the university system has its issues, especially through the COVID pandemic. But that does not justify this behavior.
> Ignore the cheaters and spend those extra hours chatting one-on-one with the students that actually give a shit
Actions have consequences. You can't just ignore them.