I generally use Walmart and Target for shopping online, but recently I decided to go with Amazon for something (pet supplies) that Walmart, Target, and Chewy didn't carry.
I created my account, and before I could put the order through, the account was locked for "suspicious activity," which resulted in a black hole of me repeatedly sending them the information they asked for (a recent credit card statement) and them responding with the same form letter email about being unable to verify ownership of the card. I even called, spoke to a human who said they would do something, but no, same form letter response.
Why do people use Amazon over walmart.com or target.com?
The industry isn't nearly as accepting of them as it was ten or twenty years ago.
To those downvoting: if Linus Torvalds was 30 years younger and just as competent, yet completely unknown, do you really think he wouldn't have a lot of trouble getting hired at a FANG company because of his poor social skills?
> Diversity. We really, really suck at diversity. We’re getting better, but we have a long way to go. Most of the industry chases the same candidates and assesses them in the same way.
What about neurodiversity and hiring neuroatypicals? "Culture fit" is often a euphemism for discrimination against them and others with poor social skills.
Also, call me cynical, but I've come to view blogposts like this as little more than marketing for the author and whatever company they started/work for. They're always vague, self-congratulatory, studiously avoid saying anything genuinely controversial, and to the extent that they're critical, it's often just as a way of contrasting themselves with the competition.
I created my account, and before I could put the order through, the account was locked for "suspicious activity," which resulted in a black hole of me repeatedly sending them the information they asked for (a recent credit card statement) and them responding with the same form letter email about being unable to verify ownership of the card. I even called, spoke to a human who said they would do something, but no, same form letter response.
Why do people use Amazon over walmart.com or target.com?