I support providers that believe this as well, and act in accordance.
Your model more treats privacy as something to be earned or attained through technical knowledge. No thanks. Journalists and whistleblowers need others looking out for them when no one else will.
If Protonmail doesn't solve this by the time my account is up for renewal, I will not be renewing.
Ah got it. I support Protonmail because I believe in easy to use privacy tools for others like journalists, whistleblowers, and teachers. That's why I want Protonmail to be a leader in this space with clear marketing and communications.
Maybe for you that's clear. But I use Protonmail to advocate for journalists, whistleblowers, and teachers, many of which are not security experts and not familiar with the twisted language used by Protonmail's marketing team.
If their marketing team can't come up with something better, just take text from the privacy policy verbatim.
Agreed, that's why I've asked Protonmail to promote their Tor page. Before yesterday the only mention was in their footer under "Onion site" and in a single blog post from 2017. They need to do better at promoting and supporting users through Tor. Heck, add it to their transparency report "40% of users connected through Tor, our goal is 90%"
> We are on a thread talking about them removing claims on their marketing material... that's abundantly clear to you?
As a Protonmail customer, thanks for saying this. There seems to be this idea that a blog post Proton made in 2014 is being "up front" about their policies.
1. Their homepage stated ""By default, we do not keep any IP logs...". Due to complaints about this being a lie, they have today removed this statement
2. Their website also stated "No personal information required to create an account". However, for creating an account through Tor a phone number is required. This has been an issue for 4 years [1]
How could I expect Proton to disobey legal requests? That's crazy.
Agreed, it's unsustainable for ProtonMail. They should operate out of China, and then build credibility from there. "Trust us" is not viable long term. In God we trust, for everyone else use math.
Not sure this would be a solution. In this case it seems like Protonmail wasn't logging IP but then was compelled to by law. So my assumption here is even if they stripped IPs, law enforcement could compel them to unstrip them going forward for an account. And that's what happened in this case.
That said, if there was a third entity that removed IPs for Protonmail, maybe that could get away with it. Kind of like how Tor is functioning.
China-Email: Would be interesting to buy email hosting from a super secure email service based out of China. Basically a "trust in math" approach where they operate despite adversaries. With huge claims on the website:
- No physical security: our offices don't even have locks
- Pro-crime-CEO: our CEO is a known (and future) criminal
- Political: we seriously try to read your email for the cops but we cant :(
- None of that matters because our protocol is open source, blockchain enabled, and it doesn't matter if you trust us at all.
Seems like a joke but you get my point. In God we trust, for everyone else use math.
Similar to Apple, Protonmail seems poised to redefine privacy as "privacy from advertisers" rather than "privacy from us too".
I for one am now only using Protonmail through Tor. Recommend Brave users enable "Automatically redirect .onion sites". If a site has an onion service, it will automatically redirect in case you forget.
I support providers that believe this as well, and act in accordance.
Your model more treats privacy as something to be earned or attained through technical knowledge. No thanks. Journalists and whistleblowers need others looking out for them when no one else will.
If Protonmail doesn't solve this by the time my account is up for renewal, I will not be renewing.