No, I went straight to trying to shame them on Twitter. The part where I said "We’ve tried to talk. @Apple just stops responding once they realize what we’re asking" was just a joke, you got me.
There is no defined process for obtaining it. If you'd like to tear down that statement into little pieces and dissect it, I recommend getting a new hobby because it's not that interesting.
MXroute doesn't go around threatening US companies with EU law from Texas. As for your requirement for evidence, this situation does not require your approval unless you work for Apple and can offer some help in the matter. The tweet you are critiquing is me (owner of MXroute) attempting to gain Apple's attention to get what Fastmail and that EU user have obtained. I'll continue doing what I'm doing, if that's alright with you. I'm well aware of the situation and what others have done. What I need at this point is eyes on the prize. I'll get what I'm after, but a public statement that I currently cannot get what I'm after is entirely appropriate for the avenue I've chosen to do so.
It's a mistake to assume that I'm merely flailing my arms chaotically and generically playing the role of Karen.
Having friends inside of Apple that provide you with something no one else can obtain is a fairly decent definition of favoritism.
You cannot send Push notifications to the stock iOS Mail app no matter how hard you try. They can. There are functions inside of iOS that are made better because of this (auto copied 2FA codes, for example).
I appreciate your recommendation. I'm no friend to intelligence agencies, but I don't want to necessarily put myself out there as a competitor to something like the old Lavabit. I'm not looking to be a victim of the US government any more than I want to see my customers victimized by them.
It's definitely a false sense of security to assume that being on one side of a particular border increases your security. There may be degrees of truth to it but there's no "if your data is here, no agency will ever come for it." When protecting the contents of your data is important, the largest workload should be on sender and recipient. The protocols they decide to use, the encryption they choose for their content, etc.
It's a very tight line to walk, when I intend to offer these lifetime packages and run a company that outlives me. That's why you'll see the price rising on it. I'm trying to find the impulse buy threshold and exceed it to stay on mission. These plans can only fill small unused corners of already profitable servers. Anything more is irresponsible on my part.
And that's totally cool. I think a lot of alternate perspectives around this focus on proprietary implementations, and my focus revolves mostly around open source and licensed software. MXroute isn't a software vendor, and this confuses a lot of people because there are a lot of mail providers out there that are. Google and Microsoft are easy examples.
How do you track the name without tracking the password itself? The IMAP standard doesn't provide a function for this. You'd have to log the password used and do it that way. It'd be hard to implement such a thing with the base protocol without adding a security concern.
Then again I'm not a software developer, I'm an admin and hope to be hiring a dev this year. MXroute works mostly on open source or licensed software, with a heavy focus on custom in-house configuration being around the outbound relays, as the initial focus of MXroute was based on getting emails to their recipients, no matter the cost. These days, that's increasingly difficult and time consuming for a lot of people (IP reputation, etc).
The answer depends on a variety of factors, but in general, when we're alerted to something that could be a violation of our Terms of Service, we attempt to engage with customers. In some cases, we may take actions against the resources running against an account and a vast majority of the time, there is a grace period before any permanent action is taken. If you have questions about specific cases, we recommend contacting our support team directly.
I'd love to chat with you. If you have some time, send an email over to [email protected] and let's talk. I promise nothing but honesty, transparency, ideas, and maybe a few laughs :)
Hey friends! My name is Jarland and I'm on the support team at DigitalOcean. We do have a number of fraud and abuse algorithms, and when we are alerted to potentially fraudulent activity, we take appropriate action, which includes notifying and communicating with individual users. I also want to confirm that we are fully compliant with GDPR.