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khalilovcmd

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1 points·by khalilovcmd·3 jaar geleden·0 comments

Free omnichannel chat widget for your website

producthunt.com
1 points·by khalilovcmd·5 jaar geleden·0 comments

comments

khalilovcmd
·3 jaar geleden·discuss
I’m Tarek, co-founder of Rasayel. I first met my co-founder Mohamed 15 years ago at university, and this is our second startup together.

If you use WhatsApp at your company, there comes a point in your business journey when you realize that WhatsApp’s mobile apps are not enough. Your team is growing, you’re losing track of chats and leads, and everything explodes into chaos. Enter Rasayel.

Rasayel (meaning “messages” in Arabic) makes it easier than ever for modern businesses to operate and grow on WhatsApp Business Platform. You can run and automate your sales, support, and customer engagement workflows on Rasayel in the easiest, simplest way possible.

We launched on Product Hunt today. I’d love for you to check it out and let us know what you think

https://www.producthunt.com/posts/rasayel
khalilovcmd
·5 jaar geleden·discuss
Trying to do our part to give back to the community of small businesses out there using social messaging apps to talk to their customers.
khalilovcmd
·6 jaar geleden·discuss
Which is indeed the case for us. We are (I am) based in Ireland, and there is a significant time different. Even though that's not the main culprit here but still applicable.
khalilovcmd
·6 jaar geleden·discuss
100% in agreement, that's how I felt too.
khalilovcmd
·6 jaar geleden·discuss
The story couldn't have ended when we first send them an email asking for cancellation (specifically since I mentioned the reason and gave feedback upfront). It could have been done at "Sure, we will cancel it and delete your account data now."
khalilovcmd
·6 jaar geleden·discuss
Hmm, interesting. They must know that I (we) are not using this, because I didn't even know this feature exists and our customers are happy getting sent Stripe invoices.
khalilovcmd
·6 jaar geleden·discuss
Thanks a lot! Very good to know, appreciate it.
khalilovcmd
·6 jaar geleden·discuss
Ah, so we are incorporated in the Republic of Ireland, EU. I am talking to our lawyer today.
khalilovcmd
·6 jaar geleden·discuss
Happy to help root out these practices, and definitely feel you @ intense social anxiety part. :(
khalilovcmd
·6 jaar geleden·discuss
I think he means if we are using their "Recover" product which I explained in my email that we absolutely don't use it.

https://baremetrics.com/features/recover
khalilovcmd
·6 jaar geleden·discuss
Yes, I am equally puzzled, and I think the EU laws will favour us here – considering that we are incorporated in the Republic of Ireland, EU.
khalilovcmd
·6 jaar geleden·discuss
I did actually, and their last email reply yesterday was:

"Got it! Let me know how I can help with the dispute process."

I didn't post that update on Twitter I think.