The responses here remind me how much of a bubble we are in on HN. "I hang up when I realize I am talking to a bot", "I would rather email". I think a lot of non-tech-savvy people would rather not send an email or realize they are talking to a bot.
It most likely isn't, but it seems like this project was more for learning purposes than for anything else. In that case, why not go for the "production-ready", "highly scalable" solution? I sometimes do the same for my personal projects. I over-architect them not because it's necessary, but because I want to get my hands dirty and learn something new.