the ideal CAD operator has a series of personalized single key shortcuts on their left hand.
I challenge you to put your top ten commands on single key or double-same key (e.g. zz) shortcuts on the left side of the keyboard. Your CAD skills will speed up significantly once these become muscle memory.
The simple interpretation is that lawyers know that the law offers no consumer protections in these scenarios, and tried to use that to protect the corporation. Morals aside, and assuming their assessment about such legal boundaries was correct, they were simply doing their jobs.
The system may be broken, but a patch is necessary, and that is only going to arise via legislation. Sadly, the system of governance is also broken, so I expect this will be closed with status "WONTFIX".
I challenge you to put your top ten commands on single key or double-same key (e.g. zz) shortcuts on the left side of the keyboard. Your CAD skills will speed up significantly once these become muscle memory.