Ask HN: Any open source alternatives to intercom.io?
intercom.io is excellent, but can be quite costly for a startup. Anyone know of any open source alternatives?
9 comments
Serious question: What would you be willing to pay for Intercom? Which features would you use the most?
Intercom is a cross between a CRM, Marketing Automation, Support and Live chat. There are open source alternatives for each of these product lines
Intercom is a cross between a CRM, Marketing Automation, Support and Live chat. There are open source alternatives for each of these product lines
Particularly the Support (collaborative inbox) and Live chat
For Live chat, there are a couple of options like LiveHelperChat/Livezilla. In the end, I ended up using Olark, since I didn't want to maintain one more service.
For support - It really depends upon your use case and volume. One non-open source alternative is Google Groups - You can configure a Google Group as a Collaborative inbox
For support - It really depends upon your use case and volume. One non-open source alternative is Google Groups - You can configure a Google Group as a Collaborative inbox
I'm looking for a cheaper automation system. Startup with not many customers. Starting point seems to be $49 for most of these companies. Drip, ConvertKit, Intercom etc
Check chat.center
Alternative for intercom: https://userengage.io
Have a free plan.