Moderator Who Watched Hours of Traumatic Videos Sues TikTok(gizmodo.com)
gizmodo.com
Moderator Who Watched Hours of Traumatic Videos Sues TikTok
https://gizmodo.com/moderator-who-watched-hours-of-traumatic-videos-sues-ti-1848272748
https://gizmodo.com/moderator-who-watched-hours-of-traumatic-videos-sues-ti-1848272748
> Despite the long shifts, moderators often have to watch multiple videos at once, ranging from three to 10, and only review 25 seconds of each video, she said. ByteDance keeps a close eye on the moderators’ performance, the Verge reported, and “heavily punishes any time taken away from watching graphic videos.”
This is awful for the users and the moderators. I really hope there is a better way.
People hate on AI moderation and user identification. But I think a solution is a well-trained AI, with some form of “redress” which requires identity or money and gives manual review, for people who are incorrectly flagged.