I've found the first few chapters of _Crucial Conversations_ extremely useful.
Manager-Tools.com speaks very well to relationships being very valuable, worth more than float(5) vs 5.0... though... I really do agree. Float(5)? Really? And 5 should be replaced with IntNoReallyItJustAnInt(5)?? ;)
Manager-Tools.com speaks very well to relationships being very valuable, worth more than float(5) vs 5.0... though... I really do agree. Float(5)? Really? And 5 should be replaced with IntNoReallyItJustAnInt(5)?? ;)