I’m an Invoiceable customer who ended up at Invoicely when they forced the migration upon us. Apart from the obvious issue with ripping off Hiveage (which I have commented on elsewhere), the way they handled the move was also horrendous.
There was no communication whatsoever about moving to a new system: I only got to know about the need to adopt this new tool when I tried to log in and was redirected to the new site. The data import process was buggy and I ended up with inaccurate reports.
I stumbled on Hiveage when I was looking for alternatives. What a surprise that was.
I’ve been a lurker for some time but had to comment on this one, as I too got shafted by Invoiceable/Invoicely. More troubling is how something more than an update is happening here - they seem to have actually ripped off another invoicing service when coming up with the new product.
I upgraded a couple of months ago to have a custom domain and remove Invoiceable branding, and didn’t even receive an email about this move. Yesterday I visited the Invoiceable site and landed at Invoicely: that’s when I learned that I had to migrate!
Apart from this total lack of communication, we have been given just one week to move everything over to the new platform - a major hassle when I have an actual business to run. Their support hasn’t been of much help either: they seem to have mastered the art of stonewalling.
I have no desire to throw money at people who don’t value me as a customer. But more importantly, I can’t trust my financial
data with a company that seems to have shamelessly ripped off a competing product (Hiveage - http://www.hiveage.com). Just look at the UIs of Hiveage and the new Invoicely and you’ll see what I’m talking about.
There was no communication whatsoever about moving to a new system: I only got to know about the need to adopt this new tool when I tried to log in and was redirected to the new site. The data import process was buggy and I ended up with inaccurate reports.
I stumbled on Hiveage when I was looking for alternatives. What a surprise that was.