Related: I noticed Vanguard's site was having trouble handling requests last week. It was generally slow and would frequently error out or log out. The site is running well now and it appears at least part of the solution was to switch back to a previous version of the UI. Maybe two years ago they switched to a more responsive, web 2.0-ish interface (which, to my eyes, significantly reduce the information density of their pages in favor of large text and looser spacing). This says to me that someone implemented a poorly performing UI on top of a well-performing backend. Would be interesting, though unlikely, to get a technical response from Vanguard on what happened.
My company's 401(k) provider's site was also experiencing significant issues. Seems like last week would have been a fun one to be a system administrator in the investment/brokerage sector.
My company's 401(k) provider's site was also experiencing significant issues. Seems like last week would have been a fun one to be a system administrator in the investment/brokerage sector.