PagerDuty Incident Response Documentationresponse.pagerduty.com5 points·by richadams·10 lat temu·0 comments
richadams·8 lat temu·discussThere are some good additional resources referenced in the docs here: https://response.pagerduty.com/resources/reading/Specifically, Google's SRE books are particularly useful (https://landing.google.com/sre/books/) along with the book "Incident Management for Operations" (http://shop.oreilly.com/product/0636920036159.do) and Etsy's Debriefing Facilitation Guide (http://extfiles.etsy.com/DebriefingFacilitationGuide.pdf).The book "Comparative Emergency Management" (https://training.fema.gov/hiedu/aemrc/booksdownload/compemmg...) is also quite interesting, as it compares the emergency management practices of about 30 different countries.
richadams·9 lat temu·discusshttps://spectreattack.com/Information site with some more information, and links to papers on the two vulnerabilities, called "Meltdown" and "Spectre" (with logos, of course).(https://meltdownattack.com/ goes to the same site)
richadams·11 lat temu·discussA fiber cut in Oregon could be responsible (https://puck.nether.net/pipermail/outages/2015-June/007906.h...). I've been seeing connectivity issues with us-west-2 for most of the day.There was also a fiber cut in San Francisco area this morning (http://www.usatoday.com/story/tech/2015/06/30/california-int...).
richadams·11 lat temu·discussThey're currently beta testing a new (more modern) site: https://beta.united.com/ual/en/us/
richadams·11 lat temu·discuss"Bugs that are eligible for submission: ... The ability to brute-force reservations, MileagePlus numbers, PINs or passwords""Do not attempt: ... Brute-force attacks"This seems contradictory. I assume the intent is to not allow DoS attacks (although they call that out separately further down the list)?
Specifically, Google's SRE books are particularly useful (https://landing.google.com/sre/books/) along with the book "Incident Management for Operations" (http://shop.oreilly.com/product/0636920036159.do) and Etsy's Debriefing Facilitation Guide (http://extfiles.etsy.com/DebriefingFacilitationGuide.pdf).
The book "Comparative Emergency Management" (https://training.fema.gov/hiedu/aemrc/booksdownload/compemmg...) is also quite interesting, as it compares the emergency management practices of about 30 different countries.