I just took the EasyLlama training at my company and I LOVED it! It's really different than boring courses that I took in the past, it works on mobile phone and it is truly interactive, lots of videos, quizzes, etc... very engaging. If I had my own business I would definitely think about them.
Upcall is definitely not a spamming service (no robotcalls or autodialing service), but a human-powered platform supplementing SDR and CSR at companies looking to scale their outbound leads efforts and customer retention/engagement. Upcall is a SaaS/API which connects clients with work from home U.S. based callers, making calls within a specific context (qualify lead, welcome user on a platform, collect feedback, reactivate user, etc...).
Yes Upcall is different than freelancing platforms, as Upcall has built-in tools, including dialing system for the Upcallers and voice recording, analytics and +300 integrations for the client to bi-directional sync their data with their app.
The main similarity with Upwork is the rating/review system from the Upcall community.
Upcall qualifies leads and generate interest. An internal sales team spends weeks to call 1000 leads and qualify them, and that's our sweat spot.
We are a stop-gap solution for large team, but work with over 350 customers (including many SaaS companies) who simply don't have time to qualify their leads that they purchase.
Upcall is actually supplementing existing sales team by qualifying leads and setting up appointment (sales enablement). Hiring and training a SDR/BDR takes a lot of time and money and that's why Upcall makes it easier for smaller companies to scale. With the API, companies can easily qualify interest before using internal team to close deals.