Indeed a helpful article for it's detailed insights. Once you think about alternatives, it's clear why everyone else is on the well-known path (such as unhelpful support.)
I've often heard stuff like "telecom provider support sucks" or "IKEA furniture breaks easily."
When you ask people whether they researched support quality before deciding on a provider or whether they considered a $3,000 heavy-wood furniture the boomers had, they immediately sense the accusation in the question: It was their decision to suffer these fates. They then tend to get mad fast.
People like to save 3 cents on their monthly internet bill and to disassemble their furniture in 5 minutes. It's exactly why everyone is optimizing for it.
There are so many reasons for this. Most people have a real job and want to meet friends in the evening, not challengers. Debating someone with your rules in mind that the others didn't learn also feels like slapping someone who's unarmed. It's even less fun on the receiving end. In jobs, there's now something riding on arguments; In academia you just debate the death sentence or the draft and call it a day. At work if you accept this kid of argument and lose, are you expected to spend the next months implementing someone's else's idea you don't like? In any case, most arguments are futile, since the position you're arguing for is kind of arbitrary and pulling arguments out of a hat doesn't really improve them.
I wonder how the author would explain that the ID and age systems we already have – cigarette dispensers, liquor stores, club entry, driver's license, to name a few – work "kind of fine" though.
I've often heard stuff like "telecom provider support sucks" or "IKEA furniture breaks easily."
When you ask people whether they researched support quality before deciding on a provider or whether they considered a $3,000 heavy-wood furniture the boomers had, they immediately sense the accusation in the question: It was their decision to suffer these fates. They then tend to get mad fast.
People like to save 3 cents on their monthly internet bill and to disassemble their furniture in 5 minutes. It's exactly why everyone is optimizing for it.