Selection bias in a survey. Bad drivers do not spend much time on road, do not own vehicle, do not have an insurance on their name, do not even have a valid driving license...
So your company has no obligation, but random person has to keep track of your money, and send it back ASAP? Very convenient, you should also demand interest on your money...
I am just saying what I heard. Maybe it is AI, maybe it is handled in different office. This company is bussiness oriented, does tech support in multiple languages in large openspace fish bowl. It would be weird to restore passwords on one table, and watch violence on next table.
But I am sure many of them would take this work for a bit of extra money. There are people from Middle East, Ukraine, Romania... We had millions refugees passing through Athens just a few years ago. Reality is simply very different here.
People I know do not deal with this type of stuff. Maybe it is AI progress, maybe it is handled somewhere else.
But for $35k/year you would find here many people with great english and university education. And life skills to handle this, for example former police officer.
Well, in office there was very strict no smart phone policy. Privacy laws were big issue when WFH started in march. This company also does phone support for other clients, and handles credit cards. There are huge fines. I am not sure how they made it compliant for FB. Propably sensitive stuff is still handled from office.
I deal with FB mods in Athens, Greece. This job is subcontracted to tech support company that usually handles phones. Low skilled, unqualified work, done mostly by students for a year after school. Working conditions and pay are ok for Greece. There is no trauma, worst stuff is soft core p#rn. Most of them work from home, as mandated by Greek gov.