Unfortunately it's one of the most bug-ridden and unreliable pieces of software I've ever used. I encounter issues with it on a daily basis, but the burden of switching and a lack of superior options keeps me locked in.
Forget about the danger of a dev to customer pipeline with no product people in between, some of us are living with the reality of product to customer pipeline with no developers in between, and that's much more disturbing. Our CEO is now the top contributor to our codebase, and he's completely non-technical.
> Features like tab groups, vertical tabs, profiles, new tab wallpapers, PWAs, and taskbar pinning weren’t just ideas – they were direct responses to what you told us you wanted
Yeah, that's ChatGPT. And not a particularly high quality ChatGPT style sentence. They weren't just ideas, they were direct responses? Ok.