CEO getting roasted for laying off 90% of his support staff with AI chatbot(businessinsider.com)
businessinsider.com
CEO getting roasted for laying off 90% of his support staff with AI chatbot
https://www.businessinsider.com/ai-chatbot-ceo-laid-off-staff-human-support-2023-7
10 comments
Another person actually tested out the bot & tried to search for a product called mCaffiene & instead whatever LLM they're using just changed it to McAfee anti-virus to try & answer the query. Pretty untested & thrown into the user's hands
CEO is not getting roasted for layoffs. It's the utter lack of empathy and almost celebratory tone of the thread that was appalling
As far as I can tell he is the ceo of a company with product positioned as an Ai chatbot that can replace staff. Is this whole roasting not just submarine advertising?
This kind of poor journalism, taking a momentary online scandal and turning it into "news", is both symptom and cause of the ongoing degradation of our media environment and public sphere.
How this is "news", and what anyone is supposed to do about it, is beyond me. Absolutely zero social, economic, or intellectual value add.
I, for one, welcome our robot overlords if they get rid of this kind of info garbage (which sadly, I'm very much afraid they wont).