On some days, exclusively in the morning hours, the printer would fail to detect the start of a new label, printing over several labels.
After connecting remotely and checking the usual (queue, network connection, drivers etc), I asked my colleague to call me, as soon as it happened again.
When I went there, I saw that a ray of sunlight hit the printer.
The windows had shutters, but there was a gap.
Label printers detect the gap between labels using a laser.
And for some reason, the printer's case had a clear window at the top.
I printed an empty label and stuck it on the little window.
For me, it's an example of a company messing up the technical side.
I was a happy customer in the beginning. Until I didn't have an important note that I had prepared for a meeting, because it didn't sync to my phone. A few weeks later, it happened again. I lost trust in the app.
Then the Android App got worse and worse. It sometimes didn't sync at all. Notes would conflict all the time, and I'd lose work.
For some reason, Evernote (both android app and windows client) just seemed to get worse every year.
On some days, exclusively in the morning hours, the printer would fail to detect the start of a new label, printing over several labels.
After connecting remotely and checking the usual (queue, network connection, drivers etc), I asked my colleague to call me, as soon as it happened again.
When I went there, I saw that a ray of sunlight hit the printer. The windows had shutters, but there was a gap.
Label printers detect the gap between labels using a laser. And for some reason, the printer's case had a clear window at the top.
I printed an empty label and stuck it on the little window.