I left a review on the BBB, when I was a student, after being promised a gift card for a video interview of a product for one of the large tech companie's PMs.
I refused a free trial or some other token offer by a call center employee that the company sent as part of the BBB resolution process.
Not long after,the BBB removed my review even though I offered email evidence between the PM and I. I emailed one of their managers asking for an explanation for why they removed it. They gave me some vague boilerplate that didn't address the issue.
Because they weren't clear in their communication with me on the reasons why, I couldn't help but wonder whether they had some similar incentive in their relationships with certain companies to remove problematic reviews.
I had an eye doctor assure me that my discomfort with my new glasses was normal and that I'd just have to get used to it. After several months of nausea and discomfort, I finally went to a new eye doctor that fixed the problem immediately with a different frame and fit. It turned out that the prescription was correct, but the fit was wrong.
Before accepting daily discomfort and nausea as a new norm, you may want to try having more than one eye doctor look at it, if you haven't already, for alternate opinions for tests and on all the parameters of fit. There's alot that goes into getting your vision corrected and a few tiny adjustments off can end up causing persistent nausea and discomfort similar to what you are describing.
I refused a free trial or some other token offer by a call center employee that the company sent as part of the BBB resolution process.
Not long after,the BBB removed my review even though I offered email evidence between the PM and I. I emailed one of their managers asking for an explanation for why they removed it. They gave me some vague boilerplate that didn't address the issue.
Because they weren't clear in their communication with me on the reasons why, I couldn't help but wonder whether they had some similar incentive in their relationships with certain companies to remove problematic reviews.