> That’s great when you have a choice, but when you’re a call center worker you have a low likelihood of having so much choice and autonomy over your not-quite-white-collar life. As far as a call worker goes, the inability to easily commiserate with coworkers on shitty calls, even between calls, I’m certain will lead to higher attrition and lower happiness. Humans need social support.
I'm in no position to have an opinion, but our development team constantly depends upon call center guys to pass the request related to bugs, and last week they had a meeting with the senior leaders to push for work from home.
I'm in no position to have an opinion, but our development team constantly depends upon call center guys to pass the request related to bugs, and last week they had a meeting with the senior leaders to push for work from home.