Actually, before buying my Bose headphones I seriously looked at the Sony's. I even googled for a way to disable the touch control on them. But the only thing I found was a video on YouTube for the previous model, which showed how to disassemble the headphones and disconnect a wire to achieve this.
But good for Sony for giving that choice to the user via a firmware update.
Yes, I've used the Sony's for a couple of hours, but I've never owned a pair. Couple of my colleagues have them and they seem to be happy with them.
My biggest issue with touch control is the user experience. That is, when it works flawlessly it's as good as physical buttons, but I rarely experience the same level of reliability with touch as with buttons.
If you have the Sony's and you're happy with them, then good for you. They're good headphones, just not the best ones for me.
The physical buttons was the exact reason why I bought a pair of QC 35 II's even though Sony WH-1000XM3's were available and Bose QC700 had just been introduced.
I own a pair of Monster iSport Freedom 2's which have a touch control for volume and skipping, and oh boy is touch control a bad idea on headphones. For example when wearing the headphones under a hood, while outside in the rain, it sometimes registers rain as a touch action, so your volume or song changes suddenly. Also the touch control accurancy isn't very stellar indoor either.
So based on my experience, I gladly take physical buttons over touch controls, since for me touch controls are more like a gimmick than good usability.
One thing though, the site's meta description has a typo: "Multiplayer online game. Guess where a city on the world map is. Best played with frieds."