Yea, I know the staff can be treated terribly. I can see how the OP I replied to can get the impression that all cruise goers are bitter/terrible people if their anecdotes are mostly staff complaints. I never talked or dealt with staff other than ordering food/drinks. I saw plenty of people talking rudely to staff with petty complaints. I saw one of the entertainers yelling because one woman grabbed his crotch as they passed by. The staff have to deal with the worst/rudest/entitled cruise goers and get paid way too little for it.