Because of business loans and tax breaks it looks like companies will come out of this profitable and the government will pay for the workers during this period.
I think that this hits the nail on the head. That often the bulk of the people who use enterprise software are not the true end-user.
Think of Salesforce which people who use it complain about daily. The end-users are actually all the people who get the reporting and sales management out of Salesforce. They love it as a tool. The sales people are only data entry people... Therefore its optimized towards the true end-users.
I think that this is a critical point to understand and it highlights why Scrum has been so successful. We know from research in the 80's, and 90's 90% of Software projects failed, due to things like poor estimates or wrong requirements or delays.
Agile/Scrum has addressed a significant portion of those concerns by introducing lean processes. This visibility has enabled the business to understands what is happening in the SDLC quickly and can reprioritize and redirect if things are no longer matching expectations.
Where Scrum tends to fail (IMHO) is that it doesn't integrate well with other business units. I think the industry needs to focus on release management (predicting outcomes) as a process to help marketing teams, sales teams, etc... if they need to know what is happening in the next quarter, etc...
Either that or everyone needs to wait until engineering is finished before talking about new features (sounds a bit like the tail wagging the dog)
Thank you! This post starts to show some of the huge complexities that GDPR has for business and their understanding of what the terms of the law mean.
A point is that often statements of a law are defined not by the language but by the ruling of lawsuits that occur around those statements and that is what most companies and lawyers are waiting for, what do courts rule when these lawsuits happen.
The biggest issue that I have heard of (Im no expert) is what does the right to be forgotten actually mean ? Does that mean all your backups are now illegal as you are retaining the customers information after they asked you to remove their records?
I think some of the fear that smaller business have is that this will encourage lawsuits until people understand how the courts will rule on each item.
100% agree, Im a little surprised how shocked everyone is in this "exposure" as if you look at any AdTech they talk about this as a standard feature (audience matching etc...)