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How freemium almost broke our business

wraptext.equals.com
30 points·by bp8·3 года назад·9 comments

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bp8
·3 года назад·discuss
Hey HN, Bobby here, ceo of equals (equals.com). In the spirit of being open and sharing learnings with the community, wanted to share one of the riskiest changes I made to our business (almost broke it). There's such a pull in the startup ecosystem to have a free version of your product, to minimize friction in onboarding, to get as many people using your product as possible, and to figure out how to monetize later. I followed that thought process and it almost wrecked our business. Here's a pretty open view into our attempt at freemium, why it didn't work, and what we learned from it. Hope it's helpful and relevant.