I work at a 25 person startup and we've been using Element as our main chat platform for the past 6 months (paid hosting), however we're now in the process of migrating away. I really wanted to like it because it supports good encryption and is open source, but unfortunately it's just too buggy. The main pain points are:
- Stuck notifications [1]
- Being unable to decrypt messages (from certain users sending from certain devices; some people can read them, others can't)
- No proper notifications for old threads
- Various GUI instability bugs: chats that are suddenly empty, text suddenly randomly overlaid on other text, randomly missing scroll bars, etc.
- Stuck notifications [1]
- Being unable to decrypt messages (from certain users sending from certain devices; some people can read them, others can't)
- No proper notifications for old threads
- Various GUI instability bugs: chats that are suddenly empty, text suddenly randomly overlaid on other text, randomly missing scroll bars, etc.
1: https://github.com/vector-im/element-web/issues/24392